Contact information

Contact Information

Last updated: May 31, 2026

Thank you for visiting Yui Mart. If you have questions about your order, shipping, returns, Japanese product details, wholesale availability, or customer service, please contact us using the information below.

Store Information

Store name: Yui Mart

Website: https://yuimart.com

Business location: New York, USA

Email Support

Email: yuimart.us@gmail.com

We typically respond within 24 to 48 hours during business days. Response times may be longer during weekends, holidays, high-volume periods, or carrier disruption periods.

What We Can Help With

• Order status, shipping updates, and delivery questions
• Return and refund questions
• Product details for Japanese snacks, beverages, seasonings, beauty items, home goods, stationery, accessories, and lifestyle essentials
• Wholesale, bulk order, and product availability inquiries
• Website, account, payment, and checkout questions

Before Contacting Us

For faster support, please include your order number, the email address used at checkout, and a clear description of your question. For damaged, defective, or incorrect items, please include clear photos of the product, packaging, and shipping box.

Related Policies

You may also review our Shipping Policy, Return & Refund Policy, Privacy Policy, Terms of Service, and Legal Notice for more information.